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Privacy Policy for Royal Oaks RV Park

Effective Date: September 4, 2024 Royal Oaks RV Park ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services or visit our website.

Information we collect

We may collect the following types of personal information:

  • Contact information (name, email address, phone number, mailing address)

  • Reservation details (dates of stay, site preferences, payment information)

  • Demographic information (age, gender)

  • Website usage data (IP address, browser type, pages visited)

How We Use Your Information

We use your personal information to:

  • Process reservations and payments

  • Provide customer service

  • Send promotional communications

  • Improve our services and website

  • Comply with legal obligations

Information Sharing and Disclosure

We may share your personal information with:

  • Service providers who assist in our operations

  • Third-party marketing partners for remarketing purposes

  • Law enforcement or government agencies when required by law

Your Rights Under GDPR

If you are in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). These include the right to:

  • Access your personal data

  • Rectify inaccurate personal data

  • Erase your personal data

  • Restrict or object to processing of your personal data

  • Data portability

  • Withdraw consent at any time

To exercise these rights, please contact us using the information provided at the end of this policy.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and will be available on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@royaloaksrvparks.com

Royal Oaks RV Park
5296 FM 36

Caddo Mills, TX 75135

972.964.4004

By using our services or website, you agree to the terms of this Privacy Policy.

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Royal Oaks RV Park – Terms and Conditions

By booking or staying at Royal Oaks RV Park, located at 5296 FM 36, you agree to abide by the following terms and conditions. Please read them carefully before making a reservation or using our services.

 

1. Brand Name / Company Name

These Terms and Conditions apply to Royal Oaks RV Park, its services, and facilities.

2. Pricing Disclosure

All pricing displayed on our website or shared through any communication channels is in USD and subject to change without notice. The final price will be confirmed at the time of booking. Additional charges may apply for extra services, amenities, or taxes, which will be disclosed at the time of booking or reservation.

3. Message Frequency

By booking or engaging with us, you agree to receive text messages or emails related to your booking, reservation status, promotions, and other services. Message frequency may vary depending on the service you are using.

4. How to Opt-Out

You can opt-out of receiving messages at any time by following the instructions in the messages (such as replying with “STOP” or using unsubscribe links in email communications). For assistance, please contact us at info@royaloaksrvparks.com.

5. Customer Support Email

For inquiries, assistance, or support, please contact our customer support team at info@royaloaksrvparks.com.

6. Privacy Policy

We are committed to protecting your privacy. Please review our Privacy Policy to understand how your personal data is collected, used, and protected. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

RV / Camper Owner Insurance

You agree to carry your own property insurance coverage on your RV/Camper while it is at Royal Oaks RV Park. You also hold Royal Oaks RV Park harmless for any damage that may occur to your RV/Camper while on the property, including damage caused by acts of nature (e.g., floods, storms, wind, fire, or tree damage).

 

Refund Policy

  • No refunds will be provided to residents asked to leave the Park due to rule violations.

  • No prorated refunds for residents leaving before the end of their month.

  • Cancellations requested within 48 hours of the reservation start date are non-refundable.

  • Cancellations made prior to 48 hours of the reservation start date will incur a 25% cancellation fee.

 

Payment for Services Rendered

  • All payments for site rentals are due in advance. This agreement does not constitute a landlord/tenant relationship.

  • Payment for services is for site rental and services under a host/guest agreement. Non-payment or refusal to pay for services is subject to criminal prosecution under Texas Penal Code Section 31.04(b).

  • We provide service hook-ups and access to common areas, and require full payment in advance. Any violations under "THEFT OF SERVICES LAW" will be prosecuted.

 

General

  • We cater exclusively to fully self-contained RVs. Tent camping is not permitted.

  • RVs older than 15 years are not allowed unless approved by Park ownership.

  • We reserve the right to refuse service to any person whose RV does not meet our minimum standards for appearance and safety.

  • Only one RV is allowed per site.

  • "Pop-up" RVs are permitted for overnight stays only, not for monthly stays.

 

Check-Out Time

Check-out time is 12:00 PM. If you plan to stay past your scheduled departure date, please confirm space availability through our online booking system and make payment by 11:00 AM on the day of your departure.

 

Guest Limitations

  • Rates are based on two persons. Additional persons may incur an extra charge.

  • Maximum number of persons: 4 for families or 2 for individuals.

  • Visitors remaining past 9 PM will be required to pay a "guest" fee.

 

Children

  • Children aged 14 and under must be supervised by an adult at all times while in the Park. Small children should never be left unattended.

 

24-Hour Surveillance

  • The property is under 24-hour surveillance to ensure the safety and security of our guests and facilities. Your entrance to the Park authorizes the recording of your image for safety purposes, and this information may be used if prosecution is necessary.

 

Quiet Hours

  • Quiet hours are from 10:00 PM to 7:00 AM. Please keep noise to a minimum during these hours. Radios, stereos, and TVs should not be used outside your RV during this time. Respect your neighbor’s privacy and right to peaceful enjoyment of the Park.

 

Pets

  • Aggressive breeds are not allowed.

  • Pets must be kept on a leash (maximum 8 feet) and under control at all times.

  • Pets are not permitted in Park buildings (bathrooms, laundry, etc.).

  • Owners are responsible for cleaning up after their pets and disposing of waste immediately.

  • A maximum of two pets are allowed per RV site. No outdoor pet kennels, food, or washing of bedding is allowed.

  • Excessive barking or noisy pets will not be tolerated. The Park owner reserves the right to prohibit any pet deemed a nuisance or threat.

 

Operating a Motor Vehicle in the Park (Including Golf Carts)

  • Drivers must be 16 years or older with a valid driver’s license.

  • The speed limit is 10 MPH.

  • Stay on the roadways and do not drive or park on the grass.

  • Do not leave keys in unattended vehicles.

  • Golf carts must be parked at your site or in designated parking areas. Golf carts used at night must have operational headlights and taillights.

 

Parking

  • All vehicles must be parked on the assigned gravel pad or in designated parking areas.

  • No parking on empty sites unless approved by management.

  • Vehicles must not extend into the roadway or grassy areas. Please refer to the site map for the maximum number of vehicles allowed per site.

 

Trees

  • Cutting, trimming, or damaging trees is prohibited.

 

Septic Tank

  • Use only natural, formaldehyde-free, non-toxic chemicals in your holding tank. No bleach.

  • Sewer hoses must be properly inserted in the drain with a plastic elbow or rubber donut.

  • Only toilet paper should be flushed. No wipes, feminine hygiene products, or cigarette butts.

 

Pond

  • Fishing is catch and release only. Swimming is prohibited.

 

RV Site Appearance

  • Sites must be kept clean and tidy at all times. No laundry may be hung outside your RV.

  • Allowed items: electric golf carts, decorative potted plants, bicycles, lawn furniture, BBQ grills.

  • Prohibited items: artificial flowers, dead plants, bird feeders, ATVs, storage buildings, trash cans, unsightly materials.

  • All decks must be approved by staff and removed upon departure.

  • No clotheslines, freezers, fencing, dog pens, or outdoor mats are allowed.

 

Trash

  • Keep your site clean. Bag household trash and place it in the dumpster by the pond. The dumpster is emptied twice a week (no furniture or construction items).

  • Dispose of medical syringes securely in a liquid-tight container.

 

Drugs, Alcohol, Smoking, and Firearms

  • Illegal drugs, including marijuana, are not allowed. Violation will result in immediate termination of stay.

  • Dispose of smoking materials properly. Smoking is prohibited in any building or common areas.

  • No discharge or use of firearms or fireworks is allowed.

  • Alcohol is not permitted in common areas unless approved by management for special occasions.

 

Campfires or BBQ

  • Open fires are not permitted.

  • Manufactured outdoor cooking/charcoal grills and above-ground fire pits with proper fire arrestors are allowed on low-wind days (below 10 MPH) and when no burn bans are in effect.

  • Collecting firewood in the Park is prohibited.

 

Behavior and Nuisances

  • Residents are responsible for their own conduct, the conduct of their party, and guests. Excessive noise or nuisance behavior will not be tolerated.

  • The Park reserves the right to remove anyone violating Park rules or engaging in disruptive behavior without refund.

 

Damage to Park Property

  • Damage to any Park property (restrooms, utilities, landscaping, etc.) is prohibited. Residents will be held responsible for repairs.

  • The Park is not responsible for theft, fire, vandalism, accidents, or losses. Guests should report any issues to management immediately.

 

Acknowledgment: By staying at Royal Oaks RV Park, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Your acceptance of these rules is a condition of space rental.

 

Let me know if there's anything else you'd like to adjust!

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